Accessing Your Uphold Account

Uphold is a global digital trading platform with over 10 million users that allows you to buy, sell, and hold 300+ cryptocurrencies, national currencies, and precious metals. The platform's login process is designed with security as a top priority, utilizing multi-factor authentication to protect your assets.

Whether you're accessing your Uphold Wallet through the web portal at Uphold.com or using the Uphold mobile app, understanding the login process is essential for maintaining both security and convenience when managing your digital assets.

Uphold Login Dashboard

How to Log In to Uphold on the Web

Uphold uses a secure login process that requires confirmation through the Uphold mobile app for enhanced security

1Navigate to Uphold.com

Visit Uphold's official website and click on the "Log In" button typically located in the top right corner of the page.

2Enter Your Credentials

Input your registered email address and password associated with your Uphold login account.

3QR Code Authentication

A screen with a QR code will appear on your computer. You'll need to use your Uphold mobile app to scan this code :cite[2].

4App Confirmation

If you're logged into the Uphold app on your phone, you'll receive a push notification. Tap the notification and confirm the login by selecting "Yes, it's me" :cite[2].

5Access Granted

Once verified through the app, you'll be automatically logged into your Uphold account on the web and directed to your dashboard :cite[2].

Important Note

The web version is not available on mobile browsers. If you try to log in from a mobile browser, you'll be directed to use the Uphold app instead :cite[2].

Logging In Through the Uphold Mobile App

Access your Uphold account on iOS and Android devices with biometric security features

The Uphold mobile app provides a seamless login experience with additional security options:

  • Biometric authentication (Face ID, Touch ID, or fingerprint recognition)
  • PIN code access
  • Two-factor authentication for enhanced security

To log into the Uphold app, simply open the application on your mobile device, enter your email and password, and complete any additional security verification steps you've enabled.

The app has received positive reviews on both iOS and Android platforms, with an average rating of 4.5 stars or higher on app stores :cite[7].

Uphold Mobile App Login

Troubleshooting Uphold Login Issues

Common login problems and their solutions

❌ Unable to Receive Verification Codes

If you're not receiving SMS verification codes:

  • Check phone coverage and ensure adequate signal strength
  • Confirm your phone number is correct and updated in your Uphold account
  • Verify your phone isn't blocking incoming SMS messages
  • Restart your phone and try again :cite[4]

❌ Authenticator App Issues

If you're using an authenticator app and experiencing problems:

  • Ensure you have a stable internet connection
  • Verify the time and date on your device are correct
  • Check for updates to your authentication app :cite[4]

❌ Login Request Expired or QR Code Issues

If you receive "Login request expired" or "Couldn't verify QR code" messages:

  • Ensure your phone has a stable internet connection
  • Approve the login promptly when it appears
  • Try the process again :cite[2]

❌ Not Receiving Uphold Emails

If you're not getting emails from Uphold:

  • Check your spam folder
  • Review email filters that might be sorting Uphold emails
  • Ensure your email storage isn't full
  • Turn off email forwarding if enabled :cite[4]

❌ VPN Connection Issues

If you see error messages when trying to log in:

  • Disconnect any VPN service during the login process
  • Try switching to a different network connection :cite[4]

❌ Forgotten Email Address

If you can't remember which email you used for Uphold:

  • Check if you're still logged in on any device (go to Settings → Profile to view your email)
  • Search all your email accounts for messages from Uphold
  • Ask friends or family if you've sent them funds through Uphold—they might have your email :cite[4]

Uphold Security Features

How Uphold protects your account and assets

🔐 Two-Factor Authentication

Uphold requires 2FA for all accounts, adding an extra layer of security beyond your password :cite[5].

📱 Device Confirmation

Web logins require confirmation through your trusted mobile device, preventing unauthorized access :cite[2].

💾 100% Reserved Assets

Uphold maintains 100% reserves for all customer funds, meaning your assets are always available for withdrawal :cite[8].

🔒 Real-Time Transparency

Uphold publishes its assets and liabilities every 30 seconds, ensuring complete transparency :cite[10].

📧 Email Encryption

All communications from Uphold are encrypted to protect your sensitive information :cite[10].

🌐 Regulatory Compliance

Uphold is regulated by FinCEN in the U.S., FCA in the U.K., and other financial authorities worldwide :cite[10].

Additional Uphold Login Resources

Further information to enhance your Uphold experience

Uphold Wallet Options

Uphold offers three wallet options to suit different security needs:

  • Uphold Wallet: Non-custodial hot wallet supporting all assets on Uphold
  • UpHODL: Full-self-custody hot wallet supporting Bitcoin, Ethereum, XRP, and others
  • Uphold Vault: Assisted self-custody wallet with secure key recovery service :cite[7]

Recovering Account Access

If you've lost access to your Uphold account:

  • Use the password reset feature on the login page
  • Follow the 2FA recovery process if you've lost your authentication device
  • Contact Uphold support for assistance with account recovery :cite[4]